BCAS had asked Thai Smile Airways for an investigation report citing security concerns. Thai Smile Airways has said in its report that the passenger inside the aircraft 37 C refused to follow the security rules. At the same time, according to a passenger on board the plane, the incident happened on 26 December when the plane was about to take off from the runway. In the video, two passengers are seen arguing, one of them says, put your hands down and then starts slapping the other person. After this some other passengers also joined in the fight. ,