FASTag Error: While traveling at a toll booth, FASTag charged a young man from Bengaluru Rs 5 more. This happened not once but twice. Troubled by the excessive deduction of money, the youth presented the National Highways Authority of India (NHAI) before the city’s consumer court under illegal trade practices. Tell that the court has recently given a person 8, 679 for charging more toll tax to the agency. was ordered to pay compensation of Rs. Santosh Kumar MB resident of Gandhinagar twice in the year for the first time February and second time Chitradurga on May Had driven his vehicle on the National Highway near the border. Santosh Kumar was surprised to know that through the electronic toll collection system FASTag from the Ministry of Transport, every toll block 14 instead of Rs. 6859 has been deducted Rs. He had crossed the toll booth twice during the journey and both the times 5-5 rupees more were deducted from his account. , Contacted NHAI authority Santosh Kumar MB contacted the NHAI officials in the city and the Project Director of the Project Implementation Unit of the agency, Chitradurga and informed them about the glitch in the FASTag system. Santosh Kumar to remove the fault in the system and restore your kept wandering from door to door to get the refund of Rs. But, the authorities did not take any step to redress his complaint. Santosh Kumar got angry with this attitude and seeing people’s hard earned money being looted like this, he filed a case against NHAI, its project director at Chitradurga and manager of Nagpur-based JSS Toll Road Company Limited in the first District Consumer Disputes Redressal Commission, Shantinagar.

Santosh Kumar himself pleaded his case. Whereas, on the other hand the representative of NHAI did not appear even after being served legal notice. The representatives of JSS Company filed their version but, as prescribed by the Court 40 after the expiry of the period of days. Learned counsel appeared on behalf of the Project Director, NHAI and argued that FASTag was designed, developed and configured by the National Payments Corporation of India, and on July 1, Toll fee for cars up to Rs and LCV (Light Commercial Vehicle) was Rs. But, on 6th April, 2018, NHAI had issued a circular revising the fee collected to the nearest Rs.5. was given. It raised the fee for cars 20 Rs. and LCV to 79 Rs. was changed to, and the fee was cut. The lawyer made this claim while seeking to dismiss the case as per rules.

KarnatakabengaluruPublished Date

Sun, May 7, 2023, 5: 36 PM IST