Air India: The matter of urinating on a co-passenger in an Air India flight is not yet completely settled. In such a situation, a new revelation has happened. It is being told that a member of the crew informed about the incident on the New York-New Delhi flight to top officials including the airline’s CEO Campbell Wilson within hours of the flight landing in Delhi. According to e-mails accessed by media agency ANI, the cabin crew supervisor of Air India allegedly Head of IFSD, Base Operations in India, Lead HR Head of IFSD around 1 pm on Nov Emails were sent to informing about the incident to.

Air India’s top management claims, there was no information about the incident The top management of Air India had earlier claimed that they were not informed about the incident after the flight landed, due to which the accused Shankar Mishra went away without any apprehension or action against him. Air India Chairman and Managing Director (CMD) Campbell Wilson said that the airline had constituted an internal committee to probe the lapses of its crew and rectify the lapses which delayed prompt redressal of the situation. which are due for boarding of a passenger on flight AI-98 It happened later. Allegedly urinated on a female passenger, it was reported to the airlines authorities immediately after landing.

Also mail containing ‘brief summary’ of the event 3. 706 Acknowledgment was given with a reply of “Ok, Noted”. One of the initial emails after the telephonic discussion, accessed by ANI, 3 pm.706 was sent, which was also read and acknowledged by the recipients. Same day evening 7.46 PM’s extended thread of emails also included mails addressed to the head of the ground handling department and the heads of customer service and inflight services.

Wilson received an email from the female passenger’s son-in-law that same evening Further, the communication also suggests that Wilson, who had received an email from the woman passenger’s son-in-law the same evening, forwarded the mail to the Head of Customer Care to look into the mail received by him. did. Last year On November, a man named Shankar Mishra in the business class of an Air India flight 88 year old female co-passenger in an inebriated state had allegedly urinated, but the incident was not reported to the Directorate General of Civil Aviation. (DGCA) which was held responsible for the delay in reporting the incident by the airline crew.

Air IndiaPublished Date

Sat, Jan 21, 2023, 5: 28 PM IST